Public Services Boosted with Launch of GOV.UK Forms Digital Platform

People across the country will be able to complete government forms online more quickly and easily, boosting efficiency and speeding up access to support. 

The new tool, GOV.UK Forms, has already been used to speed up registration for redress for more than 300 sub-postmasters affected by the Horizon IT scandal by removing the need for lengthy paperwork, print-outs and administrative hurdles - with forms taking less than five minutes to complete. 

It’s also been used by the public to register XL Bully dogs and recruit over 400 new volunteer coastguards, with the tool already saving an estimated two years in processing time. 

GOV.UK Forms will transform how the public fill out applications and forms on GOV.UK by offering them an online platform to fill in their details instead - meaning they no longer have to rely on clunky PDFs or lengthy paperwork, which is inefficient and less accessible.

The tool will now be rolled out across all government departments after a successful trial and provide civil servants with a digital platform that allows them to create and manage secure, accessible forms online. 

Harnessing the power of technology will be crucial to support the government in achieving its mission of making public services work for working people, grow the economy, and make everyone across the country better off.     

Minister for AI and Digital Government Feryal Clark will unveil the full rollout of GOV.UK Forms at the Digital Nations Ministerial Summit in Copenhagen, Denmark today. 

Speaking on the platform’s success, Minister Clark said:

We’re enabling citizens to access essential government services more easily and securely, whether it’s applying for long overdue compensation or to become a volunteer.

Not only will this modernise how the public interacts with us, but it allows departments to focus resources on improving public services - rather than administrative tasks.

This early success marks the start of our ongoing mission to refine digital tools, building trust and ensuring government works for everyone, everywhere.
Following successful private beta and early access phases, GOV.UK Forms will now enter a ‘public beta’ testing phase, which will mean it is applied more widely where citizens need to share information with the government.  

To date, 87 forms have been published, with over 1,200 government users adopting the platform, saving more than two years in processing time. 

Christine Bellamy, CEO of the Government Digital Service (GDS) said:  

GOV.UK Forms enables people running government services to create online forms in minutes, without the need for coding or design skills.

By enabling teams to replace paper-based forms with digital alternatives that are quicker to process, more secure and more accessible, we’re helping to realise a more modern digital government that helps to give people their time back.
The platform complies with government standards on accessibility and cyber security, enabling all users, including those with access needs, to use the forms easily and securely. It also meets accessibility standards and regularly tests new features to keep the forms easy to use for everyone.  

GOV.UK Forms is part of a wide range of initiatives in the government’s digital transformation, enhancing efficiency, security, and accessibility for citizens across the UK. 

Minister Clark’s announcement at the summit will mark a pivotal step forward for GOV.UK Forms as it becomes an essential tool in modernising public engagement with government services.